Sanity Free dot org

Last Friday on the way to work my windshield was hit by some loose cement from a cement mixer.

We were the only cars on the road at the time. I called the company who owned the truck and they gave me their insurance agency's phone number.

So last Friday they filed a claim. All week I called the insurance company to see when I was going to be able to get my windshield fixed. Well... I finally got to talk to someone today, and low and behold the agent in charge of my claim hangs up on me...

I was livid!

I call back to speak with her supervisor, and he tells me that cement trucks dont throw rocks... hrm... what a genius! a supervisor for a insurance company knows all about cement... maybe its all the years I worked in construction that sent the nagging feeling of contempt for this company, this manager and this rude agent, but I know how cement is mixed, and that it does contain rocks, and on top of it all, I WATCHED A THREE INCH ROCK SMASH MY WINDOW!

so a week later, I still have a cracked windshield, I have no more promise of getting it fixed as I did before I contacted this fraudulent insurance company. I sat on the phone for about an hour while my agent attempt to contact them (and actually made the same comment online--which in *my insurance* company are recorded conversations--that nobody seems to show up for work). After my agent got frustrated--leaving messages with everyone she possibly could (after all, this is what I've been doing all week)--she gave me my options from their perspective.

by the way. I ADVISE THAT NO ONE EVER USE EMC Insurance Companies, and if you do happen to get Sherry McEwan (ms "quick to hang up on you") or Eddie Wood (Mr. knows omniscient supervisor), you'd better just contact you're attorney, because that's their preferred method of operation.

They're a bunch of incompetent, rude and all around pain in ass the bunch of people. I've reported them to the better business bureau and to the local investigative news agency.

Let's hope they get theirs (cause I have a feeling the're not going to give me anything).